Contact Us

Say Hi

For any enquiry you may have, please feel free to get in touch with us, either by filling and submiting the form below, or by sending email or by calling us.

Glyfada

  • Agiou Ioannou 5, 166 74 Glyfada 

  • 211 41 19 703

Πάρος

  • Naousa, Paros 84 401

  • 228 40 527 15

  • See map

Αποστολή Email

Please let us know your name.
Please let us know your email address.
Please write a subject for your message.
Please let us know your message.

Read more …Contact Us

  • Hits: 1382

FAQ

Terms & Conditions

  • Orders

    To shop at Summer Addicts you have to be at least 18 years old. You need to have a valid credit card, debit card or paypal. By placing an order you assure that all the details you provide are truthful and correct. You are responsible that the order you have placed is correct in terms of chosen product, size, quantity, colour and so on.

    Sometimes an item will be out of stock but we are in the process of reordering it from our supplier. Then a label “back in stock soon" will appear. We don’t guarantee 100% that it will be back in stock since the supplier can be out of stock suddenly but we will try our best. If in case you wish to be notified when the item is back in stock there will be an option of us emailing you to notify you when it’s back in stock. We can’t guarantee though that it’s still available when you try to buy it since it might be a popular item. We will do our best though to help you get the desired item.

  • Prices

    All prices of the items are in euro and include VAT. The prices do not include shipping fees.

  • Payments

    On Summer Addicts there will be an option of paying with credit or debit card or with Paypal. Within Greece we also have the option of "Cash On Delivery", there will be a small extra fee for this option.

  • Security

    Keeping you and your personal data secure is very important to us.
    We do this by:
    • using a Secure Socket Layer (“SSL”) to encrypt the personal data that you send us during the order process (including any financial information such as credit or debit card details);
    • requiring you to establish a password to access your account on our Website;
    • not keeping details of your credit or debit card that would enable any third party to transact using that credit or debit card (such as your CCV number)
  • Shipping

    We ship worldwide

    Shipping in Greece is done by Courier Centre at a cost of 5€. On orders over 100€ it’s free delivery. Estimated delivery time is 2-3 working days.

    Shipping whitin EU has a fee of 12 €. Free delivery on orders over 250 €. Estimated delivery time is 3-7 working days.

    The rest of the world has a shipping cost of 40 € and estimated delivery time is 5-15 working days.

    Estimated delivery times are provided as a guideline only and do not take into account possible delays caused by external factors beyond our control. Please be aware that we cannot deliver to post office boxes.

    Please note that delivery outside of the EU may be subject to local import taxes and duties which are the customers responsibility.

  • Delivery

    We will deliver your order to the address you provide us with  for delivery at the time you finalise your order. It is your responsibility to ensure that the delivery address you provided us with is correct and that you will be at the delivery point in order to sign for and receive your order.

  • Returns & Exchanges

    You can return any item you are not completely satisfied with within 14 days of receiving it. It has to be returned in original condition with all tags intact and all original packaging (like for example the shoe box the shoes come with) in perfect condition. We will not accept any items that are damaged or soiled by the customer.

    You can return by courier or normal post. We recommend that you use registered post to ensure that the delivery reaches us. The item is your responsibility until we have received it. If you want to exchange something for another size or colour first email us on customercare@summeraddicts.com to check availability. The cost of the return is your responsibility. Email us on customercare@summeraddicts.com for further instructions and any questions you have!
For hygiene reasons, we only offer refunds for swimwear if the hygiene seal has not been removed.

  • Faulty items

    If the item you have received is faulty contact us on customercare@summeraddicts.com so we can advise you on what to do. The return of the faulty item is paid by us. Note that we always check the items before we send them to make sure they are in perfect condition.

Θέλετε να μας ρωτήσετε κάτι;

Επικοινωνήστε μαζί μας

Read more …FAQ

  • Hits: 248

Cookie Policy

Cookies

This Website uses cookies to collect information and store your online preferences. Cookies are text files containing small amounts of information that a user’s device downloads when it visits a website. They allow the site to “remember” your computer, if you agree to the site doing so but not specifically who is using it, let you navigate between pages, remember your preferences, and generally improve your user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Categories of Cookies we use

A list of our cookies is set out at the end of this Cookie Policy. We use the following cookies:

Category 1:

Strictly Necessary Cookies
These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas. Without using these cookies, services you have asked for such as shopping baskets or e-billing cannot be provided.

Category 2:

Performance Cookies
These cookies do not collect information that identifies a visitor, as all information these cookies collect is anonymous and is only used to improve how our website works. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. They also allow us to record and count the number of visitors to the website, all of which enables us to see how visitors use the website in order to improve the way that our website works. As an example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns.

Category 3: Functionality Cookies

These cookies remember choices you make to improve your experience. These cookies are used to recognise you when you return to our website. They allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features such as greeting you by name. They can also be used to remember changes you have made to text size, fonts and other parts of our website that you can customise. They may also be used to provide services you have asked us for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. You may opt out of these cookies using your browser settings but it may affect the functionality of our SUMMERADDICTS.COM Website.

Category 4:

Social media cookies
These cookies allow you to share what you’ve been doing on the website on social media such as Instagram, Facebook and Twitter. Examples would be if you wanted to 'like' or 'tweet' about a product advertised on our online services. These cookies are not within our control.

Opting Out

If you want to prevent your browser from accepting cookies or if you want to be updated whenever a cookie is stored on your computer or if you want to delete cookies from your computer, make the necessary changes to your Internet browser settings, usually Under "Help" or "Internet Options" sections.

Please note that deleting cookies or disabling future cookies may not you have access to certain Areas or features of the SUMMERADDICTS.COM Website.

Keep in mind that if you disable or delete cookies in your Internet browser settings, the functionality of the site may be affected and your bidding or completion of your online market may be avoided and you may not be able to access or use important features or features on the SUMMERADDICTS.COM Website, and you will need to re-enter the login information.

If you disable cookies, also note that opting out does not mean that you no longer receive or will not receive online advertising or marketing analysis. This means the network you've blocked from will no longer show ads tailored to your web preferences and usage patterns. Also note that if you delete all cookies in your browser or use a different browser or computer, you will need to complete the opt-out process again

Read more …Cookie Policy

  • Hits: 164

Privacy Policy

SUMMERADDICTS.COM is committed to protecting and respecting your privacy. This notice describes what personal data we collect, how we will use that data and how we keep your data safe. For additional information on how we use cookies, please refer to our Cookie Policy. For all other information regarding our services, please refer to our Terms & Conditions.

In this Privacy Notice we will cover:

  1. Who is the data controller?
  2. What personal data do we process, for which purpose and what is our legal basis for processing it?
  3. Who will process your data?    
  4. How long do we keep your data?    
  5. Your rights
  6. Security
  7. Changes to this Policy

1. Who is the data controller?

The data controller for any personal data we hold about you is XXXXXXXXXXXXX.

We are responsible for ensuring that your data is held securely, that you are given accurate information about how your data is used, and that your rights regarding your data are respected. The products we sell are not aimed specifically at individuals under the age of 18, we do not promote our products to this market and we cannot identify individuals of this age and under, on our database. Please refer to our Terms & Conditions for more information. 

2. What personal data do we process, for which purpose and what is our legal basis for processing it?

We collect data from you when you visit our website, natachajewellery.com. The data we collect includes your name, email address, telephone number and shipping/billing address, your day and month of birth, and information regarding your browsing and shopping behaviour. Data is collected when you place an order, call our Customer Care team, register with us, browse our site and use other services offered by our site. The data we collect is used to take your order, process payment and deliver your purchase to you. We also use it to deliver marketing communications, give access to services for registered users, personalise your visit to our site and provide assistance via our Customer Care team.

We must have a valid reason for processing your personal data and we may not collect, store or use data about you that is not compatible with that reason. There are four valid reasons for our use of your personal data: (a) Performance of a Contract, (b) Your Consent (c) our Legitimate Interests as a business and (d) a Legal Obligation we are required to follow.

If you have given your consent to our use of your personal data, you are entitled to withdraw this consent at any time.

The data we process, and the legal basis we use to process it is detailed below:

(a) Performance of a Contract

Purpose:

When you purchase a product from our website we ask you for the personal data necessary to allow us to fulfil our contract with you including despatching your item and taking payment from you. Your personal data will also be used to manage your requests for customer service.

Personal Data Processed:

Contact details (name, address, postcode, phone number), financial details (credit and debit card details etc), delivery address.

Purpose:

When you register on the website, convert your guest account to a registered account, we ask you for the personal data necessary to allow you to benefit from services reserved to registered users.

Personal Data Processed:

Name, email address, day and month of birth

(b) Consent

Purpose:

For direct marketing by email.

Personal Data Processed:

Name, email address, browsing and purchase history, date of consent.

Purpose:

Push notifications via our website to offer goods and services that may be relevant to you. These can be configured in the settings of your device or browser.

Personal Data Processed:

Products purchased, viewed, or placed in cart, name, device ID or IP address; language used to navigate and version of your use (country); information on the device and browser you use; date and time when you provided consent to receiving web push notifications; date of creation of the account; date of last visit to our site.

Purpose:

When you receive email marketing communications from us after entering a competition run by one of our affiliate partners.

Personal Data Processed:

Name and email address.

Purpose:

When you have signed up to take part in our market research programmes.

Personal Data Processed:

Name, email address and dependent upon the type of research, other relevant information, for example age or place of domicile may also be collected. 

(c) Legitimate Interests

Purpose: 

To monitor how our website is used so that we are able to provide a personalized browsing experience, to help us improve the website, make it more user-friendly and help you find products that could be of interest.

Personal Data Processed: 

Device information, IP address_, _analysis of website navigation via cookies event trackers, beacons and other technologies. For more information about how we use cookies please read our Cookie Policy.

Purpose: 

To analyse the performance of product ranges, anticipate market trends and monitor website visitor behaviour patterns using third party services such as Google Analytics

Personal Data Processed:

 Internet log information that is anonymized, so that individuals cannot be directly identified.

Purpose: 

To understand customers’ patterns, their needs, the products and services that they are interested in, we analyse shopping histories, browsing histories, customer demographics and market research information. In this way, we identify customers’ groups or segments who display similar behavioural patterns.

This helps us to offer an enhanced customer experience and to provide relevant products, personalised services and offers, and to better manage customers’ relationships. It also helps us tailor the marketing that individuals receive in our marketing messages or are shown on our own and other website, including social media.

Personal Data Processed: 

Customer ID, e-mail address, browsing data, IP address, order history, products added to wish list or basket, age, gender, physical address, market research information such as attitudes to fashion, service needs and spend on designer clothing.

Purpose: 

When we have a service message we need to send you via email confirming your order or returns or informing you of any changes that might affect your order, our service to you or changes to terms and conditions

Purpose: 

When providing your personal data for email communication purposes you also consent to us using tracking technologies in the email to make sure the email has been delivered, that you have opened it and to monitor if you have clicked on any of the links. This information helps us to measure the value of our communications and to provide you with relevant content at the right frequency, in compliance with our Retention Policy.

Personal Data Processed:

 Email address and engagement with email and its content.

Purpose

We may use your data to establish or exercise our legal rights or to defend against any legal claims.

Personal Data Processed: 

Identification data and other personal data that may be relevant to the specific legal claim.

 

(d) Legal Obligation

Purpose: 

When you make a purchase on our website, we are required to process your personal data to meet our legal obligations in accordance with the tax provisions and other statutory rules which apply.

Personal Data Processed: 

Contact details and details of your financial transaction with us.

Purpose: 

When we process your information in response to you exercising your data subject rights.

Personal Data Processed:

 Name, contact information, purchase history, other information you have specifically requested.

3. Who will process your data?

Your personal data will be processed by the internal staff of the Natacha Jewellery team who have been specifically trained and authorised for this processing. In carrying out the processing for distribution of our products, your personal data will also be transmitted to third parties that we use to provide our services; these parties have been rigorously assessed for the way in which they manage personal data and may only use your data for the exact purposes that we specify in the contract with them.  

The third parties in question belong to the following categories: (i) Companies such as payment service providers that help us to process your order, (ii) Companies that help us to deliver your purchases such as couriers and parcel delivery companies who deliver your goods and act as Data Controllers for the duration of the delivery process, (iii) Professional service providers, such as email delivery suppliers, IT software providers, marketing and research agencies, analytics companies and website hosts who help us to run our business, (iv) Governmental bodies and regulators to comply with our legal obligations.

4. How long do we keep your data? 

We keep your personal data for a limited period of time according to the reason for processing your personal data. After this period, your data will be permanently erased or otherwise irreversibly rendered anonymous.

5. Your rights 

You have the following rights under data protection law:

  1. The right to be informed
  2. The right of access
  3. The right to rectification to correct any inaccuracies in the personal data we hold about you.
  4. The right to erasure in certain circumstances.
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights related to automated decision making and profiling. We use profiling to make relevant and tailored recommendations to you. We do not use automated decision-making processes that would have a potentially damaging effect on you.

To exercise any of these rights, you can sign in to your account, contact our Customer Care team at info@natachajewellery.com

6. Security

We are committed to taking appropriate technical, physical and organisational measures to protect personal information against unauthorised access, unlawful processing, accidental loss or damage, and unauthorised destruction.

In particular, we use security measures that employ pseudonymisation or encryption of your data to ensure the confidentiality, integrity, and availability of your data as well as the resilience of the systems and services that process them. We have the ability to restore the availability and access to personal data in the event of a physical or technical incident.

7. Changes to this Policy 

We keep our Privacy Policy up-to-date and under regular review. We shall contact you if we make significant changes in the Privacy Policy. 

 

Read more …Privacy Policy

  • Hits: 422

More Articles …


Locations

  • Agiou Ioannou 5, 166 74 Glyfada 

  • 211 41 19 703

  • Naousa, Paros 84 401

  • 228 40 527 15

visa
maestro

Maestro

paypal

Paypal 5

ssl

Ssl 2


summer addicts
© Summer Addicts. All rights reserved.

Your Cart